Privacy Policy

At Lyna Utulivu Care Givers, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

We are committed to handling personal data responsibly and in compliance with the Kenya Data Protection Act, 2019.

1. Information We Collect

We may collect the following personal information when you fill out forms, contact us, or use our services:

• Full name
• Phone number
• Email address
• County of residence
• Care needs or service enquiries
• Caregiver application information
• Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Respond to enquiries and consultation requests
• Provide caregiving services
• Contact you regarding care arrangements
• Process caregiver applications
• Improve our services and website
• Meet legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

We take reasonable security measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.

Only authorized staff have access to personal information, and all data is handled with strict confidentiality.

4. Sharing of Information

We may share information only:

• With authorized caregivers assigned to your care
• When required by law or government authorities
• To protect the rights, safety, and wellbeing of our clients and staff

We never share personal information for marketing or advertising purposes.

5. Cookies & Website Tracking

Our website may use cookies to improve user experience and website performance. You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to your information
• Request deletion of your personal data (where legally applicable)

To make a request, contact us using the details below.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Lyna Utulivu Care Givers
Email: hello@lynautulivucaregivers.co.ke
Phone: 

• +254 729 986 095
• +254 733 986 095